
The plumbing at our rental house backed up and caused a flood. We hired a local roto-rooter company to come out and clear the line - lots of money but at least they were fast. Two weeks later, our tenants called - basement flooded again and they weren't happy. It was a Saturday and I was out of town. Based on these reviews, I called Ben's Plumbing. Ben called me back within 15 mins. He explained that the costs on the weekend were much higher - but he could stop by the house and see if he could make a temporary fix to hold until Monday. And he did! Then Monday his plumber snaked our line, put a camera down, and found the original roto-rooter guys only cleared the line to a point - creating a jam just beyond that point. From start to finish, Ben kept me informed, the costs were very...
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Sentiment Analysis
Everyone we’ve dealt with is excellent at what they do and when we’ve needed help in an emergency, they’ve been there for us.
The technician was very friendly and the how water heater was installed very quickly at the quoted price.
Ben has performed the annual back flow safety test on our radiator heating system required by city of Seattle since at least 2015.
We feel very lucky the previous owners of our house recommended we use his services too.
Fast, friendly, highly effective service!
We had a water heater issue and they took care of us within 24 hours on the weekend.
Very friendly, professional, and knowledgeable, will use again, happily!
Very timely, knowledgeable and kind.
Not only a timely fix to get our water back on but Jerry was so professional and respectful with his work with the minimum disturbance to our yard.
He’s installed numerous fixtures for us, and repaired various bits of plumbing over the years.
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