
A great company who's driving factor is to give each and every customer the best service possible while providing fair and honest pricing and an environment where the customer is left knowing he received the best service possible and wasn't "strong-armed" into an unneeded costly repair. I recommend Professional Heating and Air to everyone who sees value in a company's ability to put forth that extra level of effort to meet any and all the customers needs, whose workers radiate integrity and professionalism, and where your left feeling satisfied about your experience instead of that ever so familiar "buyers remorse". Professional is the way to go!
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Sentiment Analysis
Called them 5:30 on a Sunday evening because my A/C stopped blowing cold and they were at my house in an hour got it fixed and left.
His findings and every option were explained.
As a business I understand when times are busy, sometimes you can't be everywhere all the time.
Savannah was very professional and easy to communicate with in her assistance for everything we needed as well from a customer service standpoint as far as setting up the appointment and information on the maintenance plans, etc.
Okay, let me start out by saying that any time I have ANY questions about anything to do with my AC, I will be calling Professional Heating & Air.
Every person that I have spoke to has been very helpful (Micah) and accommodating.
The technicians are very helpful and respectful.
This amazing team was able to do insulation, install the new unit, thermostat, add a new vent, clean the old ducts, sent James to do the post check up, left the manual where I could find it, and answered all my questions.
I almost failed to mention that I called this morning for service and while I didn't expect them to be able to get to us today they did!
Tech arrived promptly, acted professionally, worked efficiently.
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