Professional Carpet Cleaners in San Francisco, CA

A light vacuuming is recommended but not necessary. Our technician(s) will pre-vacuum the edges and corners of your carpet, rug, or upholstery to be cleaned and the cleaning process we use involves vacuuming too.

We are a mobile service and like many other mobile services, we provide a 1-hour appointment window for when the Technician(s) will arrive. You are required to be present at the time of your appointment window at the service address. The Technician(s) will only wait up to 15 minutes if you are not present. For example: if your appointment window is 10am-11am, the Technician(s) will arrive between 10am-11am and you must be present at the service address between 10am-11am, the Technician(s) will wait up to 15 minutes, if you are not present during this time they will leave.

We cannot guarantee that we will remove all carpet spots or stains. There are substances that can permanently discolor the carpet fibers. The age of the carpet and the type of carpet fibers also plays a factor in this. The technician will try to determine if this is the case prior to cleaning but they are not always able to determine this before trying to remove the spots.

This depends on weather conditions (humidity levels, airflow and the type of carpet we are working on). While it typically takes 8-12 hours it may take up to 48 hours for the carpet to dry, you can walk on it as soon as we are finished. Wear clean tennis shoes or white socks to avoid re-soiling. If drying time is a concern, please ask us about ways to significantly speed up the drying time.