Trusted House Cleaning Services in Cincinnati, OH

All of our employees are thoroughly vetted and background checked prior to hiring. We base our hiring on solid core values, a strong work ethic, a willingness to accept and follow policy, and individuals who are obsessive about a thorough and precise cleaning. Our employees are fully trained. Every individual hired at Tailored Home Solutions is vetted through a thorough 4-week training process.

We are here to help you for the long haul. Life happens, special events are to be celebrated not dreaded, and holidays come every year. We try very hard to have the same technician in your home every time as they are familiarized with your specific preferences. If we have enough notice, we will do our best to reschedule and accommodate your new desired day/time with another qualified teammate. If you are going on vacation and do not need a regular maintenance cleaning, let us come in and complete special projects instead. Our technicians help us keep a continual list of projects in need of special attention in your home. If you would like to cancel, we completely understand. Your next visit will raise to the next frequency tier level of pricing for your home. Please remember, we like to fit you and your family with the same technician. Their schedule revolves around your time/ day. We would appreciate at least a 72-hour notice to obtain other work.

We have a strict 24-hour cancellation policy. We try to have the same technicians in your home every time. Due to this, their schedule revolves around yours. If you notify us more than 48 hours ahead of your appointment there is no cancellation fee. If you notify us in less than 48 hours you will be charged 60% of your expected service fee due to lost wages. If we are locked out or if you notify us less than 24 hours ahead of your scheduled time, you will be charged 100% of your expected service fee due to lost wages. When we quote your home, you will receive multiple pricing ranges for the service frequency you desire. When an appointment is missed, you will be raised to the next tier level of pricing. An example of this tier-level frequency pricing is when a weekly client is raised to a bi-weekly cost or a bi-weekly client is raised to a monthly cost.

For recurring clients, we bring supplies, less toxic cleaning products, and ourselves empowered with a positive attitude, knowledge, and a willingness to help. We do not believe in one fits all. Every home has different materials and every individual/family is different. We use a mix of biodegradable, less-toxic, and PH-neutral cleaning products in your home to protect you, your family, your home, and our staff. One thing we do not bring is cleaning equipment into your home.

All cleaning supplies, products, and equipment are included for all one-time services. We provide the products and supplies except for the equipment for recurring cleanings to prevent cross-contamination between clients.