Professional House Cleaning Services in Council Bluffs, IA

Our goal is to make your clean as easy as possible for you, but a little help from you will go a long way toward the perfect clean. Before we arrive, please pick up clutter, move anything fragile, and empty sinks so that our Professional Home Cleaners can safely access all the surfaces in your home. We will clean around your possessions rather than move them. From fall to spring in Nebraska snow and ice are always a hazard. Please ensure driveways and walkways are clear and rid of ice so our Professional Home Cleaner can enter your home safely for them and their cleaning supplies. Indoor temperature must also be appropriate for them to work safely. For this reason, be aware that in warm/cool weather, our technicians may set the air conditioning temperature down to 72 degrees Fahrenheit while working in your home; they will reset it to your preferred setting before they leave. Other than that, just secure any pets and make sure that we will be able to enter your home at the scheduled date and time. We got the rest from there!

While our Professional Home Cleaning Technicians work hard to make your home shine, there are limits to what we can do with set-in stains and textured or porous surfaces, such as fabrics, wood, stone, bathtub, grout, etc. We will clean these areas as thoroughly as possible, but be aware that they might not appear as visually clean as the other surfaces. If your home has hard water, it may have created permanent mineral stains or build-up, especially in the bathroom and kitchen. We cannot guarantee complete removal of all hard water deposits. In addition, there are some other things we do not clean. Please see our Clean Policy for more information.

When you schedule your cleaning, we will ask for instructions on how to enter your home. For example: you may supply a key that Grace Home Cleaning keeps to enter your home, your key will have a number on it and that number is only known by Grace Home Cleaning, if you ever cancel service we will destroy the key originally given to Grace Home Cleaning. Some clients might put a key under a doormat or a lock box. Some clients supply Grace Home Cleaning with a door code or garage code. We like to say as long as we can get into clean, that is all that matters! Then, our Professional Home Cleaners will lock up when they have finished the cleaning. Security is one of our top priorities!

If you are not home when the cleaning technicians arrive and have not provided access information in advance, we will contact you and request a way to enter, such as a garage code or hidden key. If the cleaning technician cannot gain access or is turned away at the door, we will change a lockout fee of 100% of the full cost of the cleaning to compensate our Professional Home Cleaners for their lost time.

We love animals! We will gladly work around most domestic pets, but please secure any pet that may be a threat to our Professional Home Cleaners or that may interfere or interrupt the cleaning process. Some pets can cause tripping hazards, play with the cleaning equipment, go into trash bags or shed causing a delay in the clean. Please keep all pets and children away from sanitized surfaces until the disinfectant is thoroughly dry.