Best Appliance Repair Services in Madison, WI

We are seeking a competent Office Assistant to help with the organization and running of daily administrative operations of our growing company. Our business is dedicated to providing in-home appliance repairs throughout central Wisconsin, spanning a 50-mile radius from the Capital.n nThis position is based in our Madison office and includes performing administrative and routine clerical tasks. Their responsibilities include inbound and outbound phone calls, inventory, responding to emails, data entry, and various office-related tasks. n nJob Type: Full-timen8-hour shiftnMonday - Friday n nQualificationsn nPrevious customer service experience is not required but is preferred.nAbility to utilize maps or GPS during scheduling. nHave excellent communication skills including active listening, written and verbal communication.nYou are service-oriented and able to resolve customer concerns or schedule service. nYou are proficient with computer skills and can learn new software. nYou are self-motivated and able to work as part of a team.nMust be able to lift up to 50 pounds at timesnAbility to multi-task and maintain organization/prioritization. nnResponsibilitiesnIn this office role, you are to arrive each day ready to interact with customers via telephone or email with questions or scheduling service appointments. nYou will collect payment for non-warranty jobs and will learn how to update/inform warranty companies of the status of repairs.nYou will resolve customer questions and complaints and ensure that appropriate action is taken to resolve customers' problems and concerns.nYou are responsible for maintaining customer satisfaction and keeping a record of customer interactions. As well as keeping a history of interactions with the warranty companies. nYou will learn how to file and enter claims for warranty repairs and parts/ Data entry.n n n n nBenefitsnDental and vision insurance.nStarting pay for people without experience is $13-$16 an hour.