Professional Carpet Cleaners in Shawnee, KS

You are not required to tip your Zerorez technician, and it is not automatically added to your Zerorez cost. However, if you are pleased with the hard work, professionalism, and results your tech provided, he or she gladly welcomes any tips and positive reviews. In most locations, a tip prompt is shown to you during the final invoicing.

Yes! It is completely safe to walk on your newly cleaned carpet as long as you're comfortable with the cleanliness of your feet or shoes. Feel free to ask your service technician for a complimentary pair of shoe coverings.

A few days before your appointment, we will send you an email with some helpful tips about your upcoming cleaning experience. Before we arrive for your appointment please:

No, Zerorez does not generally move furniture, except for maybe very small furniture pieces like small ottomans, small tables, or light-weight dining chairs. We do not move furniture because we do not want to accidentally break any items in your home, nor do we want to hurt our technicians, who are professional cleaners, not professional movers. We appreciate your understanding on this matter, and ask you to find appropriate help, as needed, to prep your home. Some franchise locations do offer furniture moving for a small fee, as it requires a two-person team, whereas we most often send a single technician out to service homes.

No, not usually, especially if you cancel more than 24 hours before your scheduled appointment time. We understand life is busy and unexpected things can change your schedule. If you need to reschedule, please call our customer service representatives who can help you select a better time. We appreciate you giving us as much notice as possible (preferably a few days) if you need to cancel so we can adjust our schedule.