Trusted Commercial & Office Cleaning in Idaho Falls, ID

Yes and No. No, if you call before your team arrives at your home. Dispatching a team to your house costs money in the form of employee wages and transportation; Please try and call at least 24 hours prior to your scheduled appointment whenever possible. Yes, if the team arrives at your home and is turned away or locked out, there will be a 50% charge. We will send you a reminder the (business) day before so you can cancel then if needed.

No. We arrive with all the supplies and equipment necessary. Many products are unscented or low scented. However, if you have your own special cleaner or equipment that you would like us to use, just let the cleaning techs know. OSHA requires that all chemicals used must be in the original package and all directions and precautions readable. Also, we are not allowed to mix any chemicals.

We like to send the same cleaner each time, but due to illness or necessary personal time off, it is not always possible to send the same cleaner. We do make every effort to have your same cleaner come to your home.

Yes, we will clean inside windows and window tracks. Although it is not included in your service, there is a separate charge for windows. Our insurance does not allow us to do outside window. Your sliding glass doors will always be included, and we will clean the outside of them when weather permits. Please call the office to add additional windows.

No. Please feel free to call the office to have the additional time scheduled, either for an initial deep clean, or for any regular maintenance clean. Keep in mind that if you have a self-cleaning oven you will need to turn it on no later than the night before to let it run its course. They generally take 3 to 4 hours plus cool down time and we may not be scheduled to be at your home for that amount of time. Also, freezers will not be cleaned unless defrosted prior to your cleaning.