Professional Maid Services in Dayton, OH

There are a few reasons why we always suggest an in person quote vs just online booking. But don't worry if you don't have the time for an in person quote and feel comfortable using our online booking we can still get the job done. An in person quote will allow us to go over your expectations, our processes and give an accurate price for your home. It also allows us to get a better understanding of your exact expectations when it comes to hiring a cleaning service.

At Maid Happy we strive to do just that. Make you happy. At time of scheduling we put your card on hold and will attempt to reach out to make sure the service was provided to your expectations. After we've confirmed the service was well received we will charge for the service. You may see a pending charge for the service at time of scheduling (depending on your bank/credit card). But we won't process it until after the job is complete.

Life can be unpredictable and occasionally things may pop up. We always ask for a heads up as soon as you as possible. To cancel, let us know either via facebook, voice mail, email, the contact us page, etc. We do request to be notified within 48 hours of a scheduled cleaning to allow us to fill that time slot for cancellations. For reoccurring cleanings we will attempt to reschedule you for the next available cleaning. If a scheduled reoccurring cleaning needs to be skipped until the next cleaning and we're given less than 48 hours we may charge a 50% of the job cancellation fee. For One Time Clean and Special Projects if a cancellation comes within 48 hours a 50% job fee will be applied. It's always important to let us know within before the 48 hour window of a cleaning to avoid any fee's.

We believe that consistency is key to cleaning and that includes sending the same house cleaners. Although occasionally due to scheduling conflicts, calling out sick, etc we may rotate new cleaners in. Please be aware that all Maid Happy cleaners are trained the same and follow the same cleaning check list. So you should experience the same cleaning from any of our Maid Happy Cleaning Technicians.

We are fully insured and bonded. Rarely, items may get broken so feel rest assured that we have insurance to cover any loss that may occur from one of our Maid Happy Cleaning Technician's.