Trusted Pressure & Power Washing in Mesa, AZ

No, not unless you want to be there during the cleaning. Most of our repeat customers keep a key on file at our office. Other options if you are not home are garage code boxes, key in specific location, meeting us there (we call you 20 or 30 minutes in advance), or other arrangements.

Cleaners will not move appliances. If you need or want cleaning to occur behind or under an appliance, you must arrange to have those appliances moved. Cleaners will not clean above anything they cannot reach with the assistance of a two-step ladder. Cleaners will not clean in a home that contains hazardous materials. Cleaners will not clean areas that are contaminated with black mold. If you have black mold, you should seek the services of a professional mold remediation company

You can pay by Cash, Check, Visa, Mastercard, Discover, American Express or by PayPal on this web site. All payments are due at time of service but in the case of first-time customers or vacants where you will not be at the home, we require a credit card number on file.

If you are not satisfied with your service please contact us and let us know within 24 hours. We will do our best to either return and redo areas that were not cleaned correctly within one business day or to make other accommodations to make things right. This guarantee is of course subject to fixing problems that fell within the scope of the work you scheduled and paid for.

We ask that you notify us within two business days of any damage you believe was caused by the cleaning team. We will replace or compensate you for damages when those damages go beyond the scope of what can happen in normal cleaning activities. For instance, baseboards scuffed by vacuums or counter tops dulled by cleaning over time are virtually unavoidable and will not be compensated. The same for items you request the maids hand dust, such as collectibles or pictures that are subject to being dropped while being cleaned. Metal mini blinds in particular are easily subject to crimping damage if we try to hand clean them. Please call us with any questions about this policy. These are situations that rarely come up but we prefer to have them clear up front.