Professional Property Managers in San Mateo, CA

Please try to sign up for your tour when you are closer to the property or sign onto WiFi for us to read your IP address You would need to be in the area of the property in order to request a showing. Or, if you've recently traveled out of the area, you'll need to restart your phone. Another option is making sure to connect to wifi so our system can properly detect your location.

Please make sure to fill out all of the *asterick boxes to complete your application. Your application may be complete because we are still waiting on applications from other adult members of your group. Likely we are missing an ID or form of income from an applicant. Your application is incomplete until all parties have fully filled out their application.

As outlined within our Property Management Agreement, our involvement for rehabilitation, restoration, or renovation work is as follows. When there is any restoration, rehabilitation, or renovation work that requires several parties to be involved, owners need to be intimately involved. We limit our scope to simple communication as we are not a licensed general contractor. We can send out a vendor to inspect and diagnose the issue. If the diagnosis is rehabilitation, restoration, or renovation work, this work will ultimately have to be handed directly by the homeowner directly. If the diagnostic turns out to be a regular repair that we can assist with, we will move repairs forward to get them completed.

The purchase and installation of lightbulbs, batteries and filters (fridge, water, stove, not HVAC) are the owner's responsibility at the start of the lease, and the tenant's responsibility to maintain during. Detectors are the responsibility of the owner for the duration of the lease, and the tenants responsibility to notify management immediately if inoperable.

If the lockbox turns red and you hear an alarm, it is locked for 5 minutes. Please do not touch any buttons and wait 5 minutes before trying your code again. If the lockbox still does not work, please don't hesitate to call our Showings department (the number found in your booking email), and we would be happy to help with further troubleshooting.