Trusted Self-Storage Units in Rochester, NY

With our unique service, we provide you with packing supplies such as boxes, tape, bubble wrap and labels. We deliver these items to you on campus about a week before your move out date. We then pick up on campus, either outside your dormitory or inside your dorm room. We trasport your items to our secure storage facility and store them until you return. At the end of the storage term, we deliveryour items back to you on the date and time your requested per your move in reservation.

We prefer all items to be packaged properly. However, some irregular items (e.g. ironing board, carpet, bikes, refrigerators, microwave, bean bag chairs, etc) do not need to be boxed. Larger items such as beds and desks do not need to be packaged. If you have a question as to whether an item needs to be packaged, please call us for our expert advice.

We do not have weight restrictions, per se, however we do no charge any additional fee for those items that weigh less than 50lbs. Any box, tote, storage container, suitcase, etc. that weighs over 50lbs and up to 74lbs incur an additional $2- fee. Any item over 74lbs incurs a $1 per lb additional fee. In order to avoid these fees, we recommend utilizing small, medium and large boxes. Small boxes for books, medium boxes for items such as clothes and large boxes for items such as bedding. Our small, medium and large boxes are recommended for 50lbs.

Yes. We offer curbside service and inside dorm room pickup and delivery. Our pricing is based on the service (curbside or in room) you requested upon the creation of your reservation.

Cancellations will be accepted up to 7 days from the scheduled pick-up date. You are able to cancel your storage reservation, by looking up your reservation using the email address you originally provided when you created the reservation. Once you find your reservation, just click on cancel reservation and click submit. If you cancel a reservation after boxes and packing materials have been delivered, you will be charged $50 plus the retail rate for all materials delivered. The UPS Store reserves the right to charge a reschedule fee for pickup appointments missed without advance notice.